Customer Service

Customer Service

Hours of Operation:
Monday-Friday, except holidays

E-Commerce:	9am - 6pm (9h - 18h) ET
Medsage Resupply:	8am - 8pm (8h - 20h) ET
CO Agreements :	8am - 8pm (8h - 20h) ET
Repair/Return:	9am - 5pm (9h - 17h) ET

Outside of these hours:
Please email us at:

Repair/Return:	respironics.repair@philips.com
Medsage Resupply:	medsagecustomerservice@philips.com
E-Commerce:	homehealthstore@philips.com
General:	respironics.comments@philips.com

Chat support is based in the United States of America. French, Spanish, and Portuguese will be automatically translated for English speaking representatives.
Please do NOT input any patient information or sensitive data on this page.

If you are a patient using a Philips/Respironics device, please call our Patient Interaction Team at 1-800-345-6443 then press #, or email them at pcms.support@philips.com.

Chat support is closed until Monday at 8:00am EDT. For assistance, please call at 1-800-345-6443. We apologize for the inconvenience.